This Privacy Policy explains how Graphe Limited and its affiliates (“we”, “us”, “our”, or the “Company”) collect, use, disclose, store, and protect your personal information when you use our website, mobile applications, services, and related platforms (collectively, the “Service”).

Please read this policy carefully. By accessing or using the Service, you acknowledge that you have read, understand, and agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Who We Are

Graphe is a print-on-demand platform that enables users to upload, customize, and order printed products (“Products”), fulfil orders, and provide related services. This Privacy Policy applies to all personal data we collect through our Service.

Contact information:

Email: support@grapheprint.com

Address:

14, Michalakopoulou Street, Office 103

1075, Nicosia, Cyprus

2. Information We Collect

We collect information to provide and improve the Service. Some information is collected automatically; some is provided by you directly. (wowfeelgoodnow.com)

2.1 Information You Provide

When you interact with our Service, we may collect:

Account & Profile Data

• Name
• Email address
• Password
• Billing & shipping addresses

Order & Transaction Data

• Product selections
• Order details
• Payment method (note: payment data is collected through secure third-party processors)

User Content

• Uploaded designs, artwork, text, and other creative content

Communications

• Messages sent to customer support
• Newsletter sign-ups

2.2 Information Collected Automatically

When you visit or use the Service, we may collect technical information, including:

• IP address
• Browser type
• Log usage data

We may use cookies and similar tracking technologies to enhance user experience and collect analytics. You can manage cookies through your browser settings.

3. How We Use Your Information

We may use your personal data for the following purposes:

3.1 Providing & Improving the Service

• Creating and managing your account
• Processing product orders and shipments
• Personalizing your experience
• Responding to customer support inquiries

3.2 Communication

• Sending order confirmations
• Updates about the Service
• Marketing and promotional communications (subject to your consent)

3.3 Analytics & Research

• Understanding usage trends
• Improving functionality and design of the Service

3.4 Legal & Safety Purposes

• Complying with laws and regulations
• Detecting and preventing fraud and abuse

4. How We Share Your Information

We do not sell or rent your personal data. We may share your data with:

Service Providers

Third-party partners who help operate our Service (e.g., payment processors, shipping providers, analytics services).

Legal Obligations

When required by law or to respond to government requests or legal process.

Business Transfers

In connection with a merger, acquisition, or sale of assets.

5. Cookies & Tracking Technologies

We allow our partners to use cookies and similar technologies to:

• Prevent fraud

You may disable cookies through your browser settings, but some aspects of the Service may not function properly without them. (wowfeelgoodnow.com)

6. Security of Your Information

We use industry-standard security measures to protect personal data against unauthorized access, alteration, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute protection.

7. International Data Transfers

Your data may be processed in countries outside of your home jurisdiction (e.g., where our service providers operate). These transfers are governed by applicable law and appropriate safeguards.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal obligations.

9. Your Rights

You have certain rights regarding your personal data under applicable data protection law, including:

• Accessing the data we hold about you
• Correcting inaccurate information
• Deleting your data
• Objecting to or restricting processing

To exercise your rights, contact us at support@grapheprint.com.

10. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version on our website with a “Last Updated” date. Continued use of the Service after changes constitutes acceptance of the amended policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Email: support@grapheprint.com

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